Business Basics. 2
도서명:Business Basics. 2
저자/출판사:캐럿하우스/캐럿하우스
쪽수:101쪽
출판일:2014-04-01
ISBN:9788967321154
목차
Unit 1. Professional Communicator
Lesson 1. Telephoning & Note-taking
Lesson 2. Communication & Culture
Lesson 3. Presentation Know-how
Lesson 4. Situational Communication Strategies
Case Study 1. Powerful Communication ? Elevator Speeches
Unit 2. Winning Negotiator
Lesson 5. Proposal & Negotiation
Lesson 6. Tackling Problems
Lesson 7. International Negotiation
Lesson 8. Taking a Position
Case Study 2. Cross-cultural Negotiations ? Strategies and Preparations
Unit 3. Positive Interaction
Lesson 9. Using Humor
Lesson 10. Turning the Table
Lesson 11. Invitations
Lesson 12. Maintaining Positive Relationships
Case Study 3. Maintaining Employee Morale ? Programs and Incentives
Unit 4. Cultural Diversity
Lesson 13. Cultural Mistakes
Lesson 14. Different Business Etiquettes
Lesson 15. Expatriate Employees
Lesson 16. Body Language Across Cultures
Case Study 4. Globalization and Business ? Cultural Awareness
Answer Key
